Actually, I was really impressed with many things, such as the excellent services from all the staff, the peaceful and private atmosphere, and the beautiful accommodations. The view from my room (Executive Suite Oceanfront) was stunning both in the morning and evening. It made me feel like I was getting my money's worth and that I made the right choice over a major 5-star hotel. Even though there was no TV or other entertainments, I was able to fully immerse myself in the accommodations and atmosphere.
Then, the last night here, I discovered a cockroach in the bathroom at night (around 10 PM). At that time, there were no staff were available to help me (there’s no in room telephone for any emergency call). So I had to remove the cockroach out of my room myself. When I notified the staff via Line, all I received was an apology and a thank you for letting me know.
When I woke up in the morning, everyone acted as if nothing had happened (there were actually lizards, but that was acceptable and understandable for me).
I didn't expect any major responsibility, but compared to hotels with rooms as expensive as 5-stars, I think cockroaches in the rooms are absolutely unacceptable. I think the hotel should handle customer feelings better. The hotel manager or management should be aware of this and have a better approach to handling customer feelings.
Schmoo
夫妻/情侶出遊
行政套房海濱
入住於2025年06月
5.0
超讚
評價於:2025年06月30日
What a stunning place. 10/10 . perfect if you are looking for a quiet place to unwind. there is a great small but good selection of restuarants within walking distance. rooms where very big with a magnificent view. Check the tides if you plan on swimming in the ocean as at low tide its very far to swim. lovely pool and amazing staff. Fareem was especially helpful during my stay. i wish i had actually booked my whole 訂房網站 at Vows Villa. If you plan on sightseeing i would recommend renting a car or scooter as you would need a vehicle to get around the island and far cheaper than a taxi. perfect place if you want to be away from the hustle and bustle. Good Wifi speeds as well.
Actually, I was really impressed with many things, such as the excellent services from all the staff, the peaceful and private atmosphere, and the beautiful accommodations. The view from my room (Executive Suite Oceanfront) was stunning both in the morning and evening. It made me feel like I was getting my money's worth and that I made the right choice over a major 5-star hotel. Even though there was no TV or other entertainments, I was able to fully immerse myself in the accommodations and atmosphere.
Then, the last night here, I discovered a cockroach in the bathroom at night (around 10 PM). At that time, there were no staff were available to help me (there’s no in room telephone for any emergency call). So I had to remove the cockroach out of my room myself. When I notified the staff via Line, all I received was an apology and a thank you for letting me know.
When I woke up in the morning, everyone acted as if nothing had happened (there were actually lizards, but that was acceptable and understandable for me).
I didn't expect any major responsibility, but compared to hotels with rooms as expensive as 5-stars, I think cockroaches in the rooms are absolutely unacceptable. I think the hotel should handle customer feelings better. The hotel manager or management should be aware of this and have a better approach to handling customer feelings.
Schmoo
夫妻/情侶出遊 行政套房海濱
入住於2025年06月
5.0
超讚
評價於:2025年06月30日
What a stunning place. 10/10 . perfect if you are looking for a quiet place to unwind. there is a great small but good selection of restuarants within walking distance. rooms where very big with a magnificent view. Check the tides if you plan on swimming in the ocean as at low tide its very far to swim. lovely pool and amazing staff. Fareem was especially helpful during my stay. i wish i had actually booked my whole 訂房網站 at Vows Villa. If you plan on sightseeing i would recommend renting a car or scooter as you would need a vehicle to get around the island and far cheaper than a taxi. perfect place if you want to be away from the hustle and bustle. Good Wifi speeds as well.
訪客用戶
好友出遊
套房 海景
入住於2025年09月
匿名用戶
夫妻/情侶出遊
行政套房海濱
入住於2025年07月
Schmoo
夫妻/情侶出遊
行政套房海濱
入住於2025年06月
訪客用戶
好友出遊
套房 海景
入住於2025年09月
訪客用戶
好友出遊 套房 海景
入住於2025年09月
匿名用戶
夫妻/情侶出遊 行政套房海濱
入住於2025年07月
Schmoo
夫妻/情侶出遊 行政套房海濱
入住於2025年06月
訪客用戶
好友出遊 套房 海景
入住於2025年09月